Standard Support:

• Unlimited email support
• Answers to questions about product features
• Technical troubleshooting
• Clarification and explanation of support documentation
• 2 business days guaranteed response time
• Customers will receive Standard Support for all of Lomtec's products free-of-charge during the first year from the date of purchase. After that, customers can buy Standard Support as an add-on service. The price of the service is 20% of the purchased product's price per year. With ActiveWeb Service, Standard Support is free-of-charge for the duration of the contract.

For more information about Lomtec's Support Services contact please our sales team.