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Standard
Standard Support:
- Unlimited email support
- Answers to questions about product features
- Technical troubleshooting
- Clarification and explanation of support documentation
- 2 business days guaranteed response time
- Customers will receive Standard Support for all of Lomtec's products free-of-charge during the first year from the date of purchase. After that, customers can buy Standard Support as an add-on service. The price of the service is 20% of the purchased product's price per year. With ActiveWeb Service, Standard Support is free-of-charge for the duration of the contract.
For more information about Lomtec's Support Services contact please our sales team.
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| Our methodology enables us to guarantee that our high quality solutions will be delivered in time and within the approved budget.
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