Telecommunications

Lomtec works with telecommunication organizations to deliver integrated content solutions that enrich benefits to customers and attain real business value in a highly innovative marketplace.

• Increase Customer Retention. Give the customers the information they want, however they want it, 24 hours a day, with ActiveWeb. ActiveWeb can be used to build self-service customer web sites, improving the speed and accuracy of information transferred from business to customer.
• Reduce cost to serve. Decrease the costs of customer service by providing a compelling, truly practical online support center run by ActiveWeb. With experience achieving real business benefits, similar organizations have benefited from a variety of valuable solutions including FAQ, searchable knowledge base and secure customer extranets.
• Establish brand consistency. Ensuring brand uniformity across multiple communication channels is essential for attaining loyalty from both external and internal customers. ActiveWeb makes brand control and enforcement easy, thus reducing the necessity for change duplication and empowering contributors to update content while maintaining a secure access to corporate-wide branding.
• Integrated Internet Applications. Increase revenue and subscribers by exploiting the power and the scalability of ActiveWeb. Perfectly suited to support innovative Internet, mobile and digital service offerings, ActiveWeb is an integrated multi-channel application platform, sufficiently flexible to support the demands of your business ingenuity.

For further information on Lomtec solutions contact please our sales team.